GeyserClinic.in We values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website GeyserClinic.in (the “Site”). By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.
1. Information We Collect
Personal Information: We may collect personal information that you provide to us directly, including:
Contact Information: Name, email address, phone number.
Service Requests: Details related to your geyser service requests, including address and service requirements.
Usage Data: We may collect information about your interactions with our Site, such as:
IP Address: Your IP address and browser type.
Device Information: Information about the device you use to access our Site.
Usage Data: Pages you visit, time spent on the Site, and other browsing activities.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files placed on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent.
2. How We Use Your Information
We use the information we collect to:
Provide Services: Facilitate the booking and coordination of geyser services between you and our technicians.
Improve Our Site: Analyze usage and performance to enhance user experience.
Communicate with You: Send service confirmations, updates, and promotional information (if opted-in).
Ensure Service Quality: Manage and mediate communications between customers and technicians.
3. Call Mediation
When you use our service, we may mediate calls between you and our technicians to facilitate service delivery. Please be aware that:
Call Recording: Calls may be recorded for quality assurance and training purposes.
Limited Responsibility: We are not responsible for the content or outcome of calls between you and technicians. Our role is limited to facilitating the connection.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following situations:
With Service Providers: Third-party vendors who assist us in operating our Site or delivering services, such as payment processors or hosting services.
For Legal Compliance: When required by law or to protect the rights, property, or safety of our company, customers, or others.
In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Security of Your Information
We implement reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. User Responsibilities
You are responsible for:
Accuracy of Information: Ensuring that any personal information you provide to us is accurate and up-to-date.
Data Protection: Protecting your own data by using secure practices and not sharing sensitive information unnecessarily.
7. Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are encouraged to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practice.